Frequently Asked Questions

What is Mentorship?

What is coaching?

Can I have a physical meeting with my Mentor/Coach?
No, mentorship and coaching is strictly virtual on IMentorAfrica.

Is Mentorship and Coaching free?
On IMentorAfrica, mentorship is free while coaching is at a professional fee, this is set by each coach.

How do I resolve technical payment challenges?
If you have any technical challenge with payment, kindly send a detailed email with the date, your name and amount involved, if any, to payment@imentorafrica.com.

As a mentee/coachee, how do I report a coach who did not deliver mutually agreed value?
In a situation where the quality or value of coaching received is in dispute, kindly send a mail to dispute@imentorafrica.com. Our arbitration team will engage with you and the coach to resolve issues.

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